Website Maintenance

What is Website Maintenance?

Website maintenance is the process of regularly updating and maintaining a website to ensure that it is functioning properly and remains up-to-date. This can include tasks such as updating content which can be included in our monthly hosting plans, fixing broken links, testing forms, and more. Website maintenance is an ongoing process that is essential for the health and longevity of any website.

Website maintenance is important for several reasons. First and foremost, it helps to ensure that the website is running smoothly and that all the features are working properly. This can help to prevent technical issues that can cause the website to crash or load slowly, which can lead to a poor user experience and a loss of potential customers.

Secondly, website maintenance is crucial for website security. By keeping the website updated, you can help to protect it from potential security threats, such as hacking attempts and malware. Additionally, website maintenance can help to ensure that the website is compliant with any legal requirements and industry standards.

Website maintenance also helps with website’s SEO, as search engines like Google take into account the freshness of the content and website’s uptime. Regularly updating the website with new content, images, and videos can help to improve its visibility in search engine results.

Lastly, website maintenance is important for maintaining a website’s relevance. As technology and customer preferences change over time, it’s important to keep the website updated with the latest design trends, features, and functionality to ensure that it remains relevant and engaging to its target audience.

So what do we do?

1. Security Monitoring and Updates

Security Updates

Keeping your website safe is our priority, hackers can cause huge problems if they gain access to your site. Stealing important information, locking you out of your website or even deleting it completely. Thats why we continually monitor your websites activity and investigate any changes.

2. Backups and Recovery


We make sure your site is backed up daily so in the event of a disaster we are ready to roll the site back to its last safe state in the event of a crash, plugin update failure or a hack. In such an event we step in to roll your site back and get it up and running automatically no need to let us know we get notified.

3. Plugin and Theme Updates

Plugin Updates

All of our websites are built using WordPress. This enables us to add functionality by taking advantage of a huge range of plugins. Plugins are a way of extending the functionality of your site for example to make a eCommerce store or a booking system. But if not managed correctly these plugins can become outdated and no longer work.

4. Content Updates

Content Updates

We can take care of updating your content. This can either be included in your managed hosting plan or paid as a one off service when you need us. Keeping your website’s content up to date and designs fresh keeps it relevant and Google likes relevant. Sites can become outdated as trends move on and search engines don’t want to promote websites that aren’t looked after.

5. Performance and Optimisation


Having a website that people don’t view is as useful as having no website. So in order to keep your audiences attention and to get the attention of search engines the user experience needs to right. Most people leave a website if the content doesnt load within 3 seconds. We monitor page performance and make make sure along with our hosting that your site has low loading times.

6. Security Scans

Security Scanning

Now we’ve done all of our security updates we don’t just sit back and hope for the best. We actively monitor your site and monitor website changes and any hack attempts. When a breach is detected or an attempt to hack your site we receive live notifications and start to investigate. Most hacks are harmless bots just trying their luck but some can be more serious so we treat every incident as such.

7. User Management

User Management

Need access to your website but don’t want to brake anything? We can tailor access allowing you to look after what you need to without risking the sites integrity. This is great if you have multiple users. Not everyone will needs access to the same thing so we can manage this for you. For example your marketing department, sales department and management all need different levels of access.

8. Uptime Monitoring

Uptime Monitoring

We use fast and reliable hosting but from time to time everyone experiences server downtime. We continually monitor for this and as soon as we receive notice that a site is down we step in to find out why. Many times this is just a case of the server being updated but its always better to be safe than sorry. Our current uptime is around 99.9%. When we detect the site is down correct the issue.

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